Telephone Systems

business-telephone-systemTelephone systems today deliver much more than dial tone, but are part of a converged Internet Protocol network that tie together voice, wireless, video conferencing, and all forms of unified communications into a single solution.  Ranging in scope from multi-building campus environments to geographically diverse offices to small offices, Hosted Telecom Solutions Inc provides the best in design and deployment help for its customers, while simultaneously integrating your telephone system with your data network.

You will get:

  • Unified communications between all your devices through simultaneous ring, Apps, and email to voice mail.
  • Anywhere Access: Your communication system is available over any broadband internet connection.
  • Call recording and reporting on critical business functions to allow you to evaluate your company’s service and performance with its customers and prospects.
  • Improved customer service through well-designed call-flow plans, CRM integration and improved employee reach, where customers spend less time on hold and more time doing business.
  • The peace of mind of being part of an extensive, experienced support network of telephone system technicians who are integrated through a unified help desk.

Not ready to upgrade yet? Ask us about a Support Plan for your older telephone system!
Our support customers have the peace of mind of knowing that, if there is a problem with their older telephone system, help is on the way with an inventory of parts on hand – processor, PRI boards, line boards, etc.

Hosted Telecom Solutions, Inc. supports most telephone system manufacturers for customers with existing systems in the Greater Boston Area.  We deploy new systems nationwide through our partner network, which we combine with our LAN/ WAN Integration offering for remote programming changes.  Through our carrier partners and our knowledge of system design, we build Disaster Recovery plans for our customers with older telephone systems that they are not upgrading yet.

Do you wonder what telephone system is right for your business?
Hosted Telecom Solutions, Inc can help.  If your business is not telephone systems, you may prefer to hire an expert to help make the right choice for a telephone system investment.  Based on our needs analysis of your company’s business practices and growth plans, we select the best regional vendors who support the manufacturers that offer the best telephone equipment for unified communications and IP connectivity to come to your office and meet with us together there.  Through our extensive study of and years of experience on how different telephone systems meet differing company needs, and our interviews with your IT, sales, service and executive staff, we can guarantee the right solution.

Our clients also get preferential system and installation pricing from our technician groups.

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